If she was going to innovate, she had to be able to present options, choices, trade-offs, and opportunities. This required her to combine both her years of expertise and a “beginner’s mindset.” This beginner’s mindset is open, curious, and humble. “I had to completely shift my mental model, start fresh. I had to let go of the ego of being right and become curious again. I pushed myself to think of everything as possible in some way or fashion.” Kimberly embraced the Day 1 mindset. The Day 1 frame of mind prohibits preconceptions and expertise from becoming a hindrance to innovating and
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