The test of faith and leadership Muilenburg had confidently talked about onstage had arrived. He led a late-night discussion soon after the crash with senior leaders including Anne Toulouse, the head of communications. Much like Burke, he zeroed in on two key questions, starting with safety. “Is the MAX safe? And was MCAS involved?” But unlike the Johnson & Johnson chairman, he’d already convinced himself of the answers—and protecting the product came before people.
