Outcome-oriented: The first mindset is both a mindset and a habit. You’ll learn more about the habit in the coming chapters, but the mindset requires that you start thinking in outcomes rather than outputs. That means rather than defining your success by the code that you ship (your output), you define success as the value that code creates for your customers and for your business (the outcomes). Rather than measuring value in features and bells and whistles, we measure success in impact—the impact we have had on our customers’ lives and the impact we have had on the sustainability and growth
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