Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value

by Teresa Torres

Throughout the book, the term “product trio” will refer to a product manager, a designer, and a software engineer working together to develop products for their customers.

At a minimum, weekly touchpoints with customers By the team building the product Where they conduct small research activities In pursuit of a desired outcome

I’ll use opportunities to represent customer needs, pain points, and desires collectively and the opportunity space to represent the problem space as well as the desire space.

Product teams often have to do some discovery work to identify the connections between product outcomes (the metrics they can influence) and business outcomes (the metrics that drive the business).

We know we need this problem solved, but we don’t know the best way to solve it.