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It’s easy, however, to bounce from one opportunity to the next, reacting to every need or pain point we hear about. Most product teams are devoted to serving their customers, and, when they hear about a need or a pain point, they want to solve it. But our job is not to address every customer opportunity. Our job is to address customer opportunities that drive our desired outcome.
Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value
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