Michael Goitein

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two ways to uncover the underlying structure of your opportunity space. The first is to use the steps of your experience map that you created in Chapter 4. The second is to use your interview drawings to identify key moments in time. Both strategies accomplish the same goal—they help you organize the opportunity space by distinct moments so that there is no overlap from one branch to the next.
Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value
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