DECISION STRESS Whether we are submitting masses of men to information overload or not, we are affecting their behavior negatively by imposing on them still a third form of overstimulation—decision stress. Many individuals tapped in dull or slowly changing environments yearn to break out into new jobs or roles that require them to make faster and more complex decisions. But among the people of the future, the problem is reversed. "Decisions, decisions ..." they mutter as they race anxiously from task to task. The reason they feel harried and upset is that transience, novelty and diversity pose
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