The needs of customers change, as does the climate of the market, the ways we share information, the content people want to see, the people buying the games, and the kinds of stores that sell them. Everything is always changing, is always in a state of flux. And yet, I don’t believe successful organizations need to fix what isn’t broken. Their employees have been working all along with the best intentions and have achieved success in the process, so rejecting the status quo will not encourage sympathy or understanding. Every kind of change involves rejection of the status quo, but such
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