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How important does this subject seem to my conversation partner? Which part of our conversation are they particularly passionate about? Not passionate about? What might be driving their [enthusiasm, frustration, disappointment] for this topic? Could there be an emotional, contextual, personal, or even historical reason for their choice of topic? What might be motivating their reaction to what’s been said? Might their personal history play a part?
Listen Like You Mean It: Reclaiming the Lost Art of True Connection
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