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BROAD STATEMENTS Phrases like “I like it,” “it’s good,” “sure,” and “whatever” are often signals that there is more to be said. They are usually employed when people are afraid of offering their honest opinion for fear of appearing controversial, hurting someone’s feelings, or not being appropriately invested in the topic at hand. When you hear broad statements like these, you can gently follow up to get more clarity, remembering that your conversation partner’s choice of words already speaks volumes. Depending on the relationship, it may be more productive to carefully coax out your ...more
Listen Like You Mean It: Reclaiming the Lost Art of True Connection
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