Each of us has a natural way of stepping into conversation: an instinctive mode we tune in to without thinking. You may be a problem-solver by nature, ready to help a friend or colleague troubleshoot whatever is on their mind. Or perhaps you are more the cheerleading type, often complimentary, knowing just how to inspire your direct report to keep going on that challenging project they’ve taken on. Maybe you are like the friend at my breakfast spot, always trying to consider things from others’ points of view, even when it might not be welcome. There are many ways to show up in a conversation,
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