Tom

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conflict in a community can be a good thing. It's how that conflict is processed and how people treat each other during the conflict that matters. If they attack the person and not the idea, that's a recipe for toxicity. If they can keep the conversation focused on the ideas, and on learning from each other's perspectives, it will actually deepen the sense of connection and belonging within the group.
The Business of Belonging: How to Make Community your Competitive Advantage
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