‘What I mean by calm is C-A-L-M,’ he spells out the letters. ‘C is for Consider your reaction. A is for Answer with a smile. L is for Let it go. And M is for Make it better. Being C-A-L-M is the key to responding with the right level of emotion in every situation. Especially in relationships. It’s about disciplining your minds, ladies, regulating your moods and controlling your natural urges to lose your rag.’
