Hate Inc.: Why Today's Media Makes Us Despise One Another

by Matt Taibbi

Audiences devoured bombshells even when aware on a subconscious level that they might not hold up to scrutiny. If a story turned out to be incorrect, that was okay. News was now more about underlying narratives audiences felt were true and important. For conservatives, Trump was saving America from a conspiracy of elites. For “liberal” audiences, Trump was trying to assume dictatorial power, and the defenders of democracy were trying to stop him. A symbiosis developed. Where audiences once punished media companies for mistakes, now they rewarded them for serving up the pure heroin of shaky, first-draft-like blockbusters. They wanted to be in the trenches of information discovery. Audiences were choosing powerful highs over lasting ones. Moreover, if after publication another shoe dropped in the form of mitigating information, audiences were disinterested, even angry. Those updates were betrayals of the entertainment contract, like continuity errors. Companies soon learned there was a downside to once-mandatory ethical practices. Silent edits at newspapers became common, and old standards like the italicized editor’s note at the bottom of the page letting you know this or that story had been “updated” began to disappear.