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The gist of it was that people don’t learn what is imposed upon them but rather what they freely seek, out of desire or need. For people to learn, they need
And so on. There were thirty pages more like this and an argument for creating, inside the VA, a new kind of institution that he called a Learning Exchange. “People in an organization learn,” said Carter. “They’re learning all kinds of things. But they aren’t learning what you are teaching them. You go to a formal meeting. The important conversation is not in the meeting. It’s in the halls during the breaks. And usually
Joe thought that scientists should be encouraged to look at stuff without having any idea of what they were looking for. “There’s a time and a place for a hypothesis,” said Joe, “and there’s a time and a place to let it go.” He also thought that people who looked at stuff without any preconception of what they might find were the ones who saw the things that no one had seen before.