When he met Bill Clinton, Phil became aware of a key ingredient in Clinton’s charisma—the ability to narrow his focus and gaze directly into the eyes of the person with whom he is engaged, shutting out all else around him. It makes his listener feel special, chosen—for a full forty-five seconds! Then Clinton’s gaze shifts past that one person to the next eager acolyte: “Good to meet you.” As his hand comes out of a goodbye shake, it slips smoothly into the hello shake with the next person in line.
