‘You can use all the techniques in the handbook, but when it boils down to it, therapy is just two people talking in a room. Me trying to understand you. So I always treat the first session with a new client as a trial run. If you feel at the end of this session that I’m not the therapist for you, there will be no fee. It has happened many, many times. I can’t expect to be everyone’s cup of tea. I will still shake your hand during the Sign of Peace at mass.’