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August Cartwright
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Unlocking Lean Six Sigma: A Competency-Based Approach to Applying Continuous Process Improvement Principles and Best Practices (Competency Based Books for Structured Learning), by Dr. Wesley E. Donahue

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Gemba walk refers to observing a process to assess the situation and gain firsthand knowledge of what is occurring.
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Unlocking Lean Six Sigma: A Competency-Based Approach to Applying Continuous Process Improvement Principles and Best Practices (Competency Based Books for Structured Learning)
Unlocking Lean Six Sigma: A Competency-Based Approach to Applying Continuous Process Improvement Principles and Best Practices (Competency Based Books for Structured Learning)
by Dr. Wesley E. Donahue
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