Until the company became a target of sustained criticism for its labor practices, in no small part due to a series of worker strikes, Amazon warehouses were often unheated in winter and sweltering in summer: during one heat wave in Pennsylvania, rather than bring in AC units, Amazon chose the more cost-efficient solution of parking ambulances outside the doors to collect the people who collapsed. Exhausted workers sometimes passed out on the warehouse floor, and were fired. It’s because of this approach—treating everything, including labor, as maximally disposable—that Amazon has been so
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