Pamela & Paolo

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Ten Tips for Tip-Top Listening 1. Learn to want to listen. You must have the desire, interest, concentration, and self-discipline. 2. To be a good listener, give verbal and visual cues that you are listening. 3. Anticipate excellence. We get good information more often when we expect it. 4. Become a “whole body” listener: Listen with your ears, your eyes, and your heart. 5. Take notes. They aid retention. 6. Listen now, report later. Plan to tell someone what you heard, and you will remember it better. 7. Build rapport by pacing the speaker. Approximate the speaker’s gestures, facial ...more
The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Networking Skills -- and Leave a Positive Impression!
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