Pamela & Paolo

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When you paraphrase what’s been said, or repeat the specifics of what you have heard, there can be no doubt that you have listened and understood the speaker. This is especially effective when you are disagreeing with your conversation partner or have listened to her explain something highly complex or technical.
The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Networking Skills -- and Leave a Positive Impression!
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