Annie

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It had never occurred to me that shyness could be mistaken for arrogance. While shyness and arrogance are worlds apart, the visible manifestation of each can appear the same. People generally do not give others the benefit of the doubt in this regard. Don’t risk being taken as haughty or pretentious by keeping silent; it can cost you dearly.
The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Networking Skills -- and Leave a Positive Impression!
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