On the organizational side, we used the two-pizza team structure, which allowed our Digital teams to not be dependent on or a distraction to the engineering and business teams running the retail and marketplace business. Our people were autonomous with respect to their ability to achieve the goals that they had agreed to with Jeff. From Jeff’s point of view, this meant he wouldn’t be stymied by arbitrating resource conflicts and dependencies at the ground level. He could hold each two-pizza team leader accountable for staffing their team and achieving their goals.
