even the way we compliment people can boost or break their self-confidence. When someone is praised for a “natural” talent, they may develop a fixed mind-set, interpreting failures as a reflection of who they are and accepting defeat. On the other hand, someone who has been praised for their hard work will recognize that effort yields results. So don’t say, “That was a brilliant presentation,” the next time your employee nails a sales pitch. Instead, say, “I’m wowed by the way your pitches just keep improving.”
