‘I think because I’d got so much joy from it, the sense of powerlessness really tortured me, you know?’ Mr Sugai said. ‘I didn’t even need words of thanks, it was enough to see the faces of those people which had been so overtaken by worry break into a smile before they left the building. It was the difficulty of the work which meant we had such a sense of unity, and we had the trust of other sections, but I started to feel so incredibly exhausted I didn’t know what to do with myself.
