Folks in this role attend their leader’s staff meetings and work to scale that leader’s impact by removing important problems from their plate. Problems addressed at this level are never purely technical and instead involve the intersection of the business, technology, people, culture, and process. Right Hands often dive into a fire, edit the approach, delegate execution to the most appropriate team, and then pop over to the next fire elsewhere in the organization. The joy of these roles is that you only work on essential problems. The tragedy is that you’re always on to the next issue by the
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