Robin DiAngelo’s work is quite informative here: Given the dominant conceptualization of racism as individual acts of cruelty, it follows that only terrible people who consciously don’t like people of color can enact racism. Though this conceptualization is misinformed, it is not benign. In fact, it functions beautifully to make it nearly impossible to engage in the necessary dialogue and self-reflection that can lead to change. Outrage at the suggestion of racism is often followed by righteous indignation about the manner in which the feedback was given.
