Once your deal is closed, the Economic Buyer is unlikely to have any further hands-on activity with your solution. Elite Sellers know that keeping the Economic Buyer informed on the progress of the implementation of the solution will reap rewards later on for the Seller, when they want to re-engage in a renewal or upsell conversation. Not forgetting the likelihood that the Economic Buyer could become an invaluable reference for your future deals if you deliver on your promises to them.
