The Absent User The Absent User rarely looks at the Go-Live Plan, if at all. This may be for a number of reasons and it is important that you get to the bottom of what the rationale for their lack of cooperation is. The common reasons are: - Personality type - They aren’t very organized or they are not fond of these types of approaches. This is OK, but it is important that you find an alternative manner of keeping on top of the Decision and Paper Processes with this type of person. - Technical type - This user can’t use Google Documents either from their own technical proficiency or due to
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