Step #1 Be clear. Do your best to be as straightforward as possible. Mind your tone—don’t yell or whisper. People will miss the boundary if you use complicated words or jargon. Take a deep, deep breath, and focus on being precise. Step #2 Directly state your need or request, or say no. Don’t just mention what you don’t like; ask for what you need or want. Identify your expectations, or decline the offer.
