Design is problem setting. Incorporating it into your process will help your teams become more resilient. By themselves, technical conversations tend to incentivize people to maintain status by criticizing ideas. Design can help mitigate those effects by giving conversations the structure of a game and a path to winning. Legacy modernizations are ultimately transitions and require leaders with high tolerance for ambiguity. Conway’s law doesn’t mean you should design your organization to look like the technology you want. It means you should pay attention to how the organization structure
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