Donnie Berkholz

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In the empowered team model, our intention is to provide the teams with the set of specific problems they each need to solve, and then give them the space to determine the best way to solve those problems. There are various techniques for managing these problems to solve, but the most popular is the OKR system, which stands for objectives and key results. The objectives are the customer or business problem we need solved, and the key results are how we measure the progress.
Empowered: Ordinary People, Extraordinary Products
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