Matthew Kern

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The topic of empowerment for platform teams is always a little tricky. That's because, while the purpose of an experience team is to solve problems for users and customers, the purpose of a platform team is really to enable the experience teams to better solve problems for their customers. So, the contribution of a platform team is indirect.
Matthew Kern
Yep. I feel it.
Empowered: Ordinary People, Extraordinary Products
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