Matthew Kern

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I'm speaking here about outsourcing as it pertains to the core roles in a tech product organization: product managers, product designers, engineers, data analysts and data scientists, user researchers, and the managers of these people. Your products are the lifeblood of your company, and these skills must be core competencies. Your customers depend on these products and services. Outsourcing these things will almost certainly kill any chance you have of teams of missionaries. Just the opposite, you literally have created teams of mercenaries.
Matthew Kern
Quite the warning.
Empowered: Ordinary People, Extraordinary Products
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