Deiwin Sarjas

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KR: Improve employer success rate from 37% to 40%.
Deiwin Sarjas
Another team had a KR for the same metric, but with a different goal. How to untangle the impact of different team's initiatives on this metric? Answered in an earlier sidebar. Answer is A/B tests or slicing (limiting changes to a particular "slice" of all customers and measuring changes within that slice). Doesn't say which approach was used here though.
Empowered: Ordinary People, Extraordinary Products
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