The first is that the product manager has not done her homework and she doesn't know the various aspects and constraints of the business—sales, marketing, finance, legal, privacy, and so on—so the product team really doesn't have the information it needs to solve the problems it has been assigned (which usually means they're back to implementing features on a roadmap). That's why we discussed early in this part on coaching that, as a manager, your first priority is to assess the product manager and create a plan to get her to competence.
