The pain in the shoulder has been “referred” to the elbow. Audience reactions are like that. When you ask the direct question, “What was your least favorite scene?” and eighty percent of the people are in agreement about one scene they do not like, the impulse is to “fix” the scene or cut it out. But the chances are that that scene is fine. Instead, the problem may be that the audience simply didn’t understand something that they needed to know for the scene to work.

