Wally Bock

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In almost all large organizations, performance is formally evaluated on a regular basis. Those who are rated do not enjoy the experience. As one newspaper headline put it, “Study Finds That Basically Every Single Person Hates Performance Reviews.” Every single person also knows (we think) that performance reviews are subject to both bias and noise. But most people do not know just how noisy they are.
Noise: A Flaw in Human Judgment
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