How can we explain such findings? A possible answer is that physicians almost inevitably run behind in clinic after seeing patients with complex medical problems that require more than the usual twenty-minute slot. We already mentioned the role of stress and fatigue as triggers of occasion noise (see chapter 7), and these elements seem to be at work here. To keep up with their schedules, some doctors skip discussions about preventive health measures. Another illustration of the role of fatigue among clinicians is the lower rate of appropriate handwashing during the end of hospital shifts.
...more