Wally Bock

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Although performance feedback, when associated with a development plan for the employee, can bring about improvements, performance ratings as they are most often practiced demotivate as often as they motivate. As one review article summarized, “No matter what has been tried over decades to improve [performance management] processes, they continue to generate inaccurate information and do virtually nothing to drive performance.”
Noise: A Flaw in Human Judgment
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