Di Wu

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More often, people are willing to give an algorithm a chance but stop trusting it as soon as they see that it makes mistakes. On one level, this reaction seems sensible: why bother with an algorithm you can’t trust? As humans, we are keenly aware that we make mistakes, but that is a privilege we are not prepared to share. We expect machines to be perfect. If this expectation is violated, we discard them.
Noise: A Flaw in Human Judgment
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