Consider another mechanism that many companies resort to: postmortems of unfortunate judgments. As a learning mechanism, postmortems are useful. But if a mistake has truly been made—in the sense that a judgment strayed far from professional norms—discussing it will not be challenging. Experts will easily conclude that the judgment was way off the consensus. (They might also write it off as a rare exception.) Bad judgment is much easier to identify than good judgment. The calling out of egregious mistakes and the marginalization of bad colleagues will not help professionals become aware of how
...more