Todd Mundt

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The challenge is that the “price” in this situation is not the same. Intuitive judgment comes with its reward, the internal signal. People are prepared to trust an algorithm that achieves a very high level of accuracy because it gives them a sense of certainty that matches or exceeds that provided by the internal signal. But giving up the emotional reward of the internal signal is a high price to pay when the alternative is some sort of mechanical process that does not even claim high validity.
Noise: A Flaw in Human Judgment
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