In 1948, In-N-Out’s founder, Harry Snyder, wrote a simple mission statement for the company that remains unchanged today: “Serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner.”6 The Snyder family’s eventual inclusion of Bible verses on their packaging was a reflection of a faith that had already been deeply integrated into the business in two primary ways: striving for excellence in everything and prioritizing people over profit.
