But that’s just the beginning. Amazon is well positioned to address the financial cost of healthcare, and better positioned to reduce the non-financial costs—time, effort, and anxiety. Your son has a rash, and you ask Alexa to connect you with a dermatologist, who asks you to hold up his arm to the intelligent camera. The dermatologist is likely not an Amazon employee, because that part of the business doesn’t scale. Instead she pays a percentage of her revenues to “Prime Health,” what I think Amazon might call the most robust, liquid remote healthcare platform on the planet.
