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When we argue about why, we run the risk of becoming emotionally attached to our positions and dismissive of the other side’s. We’re more likely to have a good fight if we argue about how. When social scientists asked people why they favor particular policies on taxes,40 health care, or nuclear sanctions, they often doubled down on their convictions. Asking people to explain how those policies would work in practice—or how they’d explain them to an expert—activated a rethinking cycle. They noticed gaps in their knowledge, doubted their conclusions, and became less extreme; they were now more ...more
Think Again: The Power of Knowing What You Don't Know
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