In A Nutshell Be A Leader A leader’s job often includes changing your people’s attitudes and behaviour. Some suggestions to accomplish this: Principle 1 – Begin with praise and honest appreciation. Principle 2 – Call attention to people’s mistakes indirectly. Principle 3 – Talk about your own mistakes before criticizing the other person. Principle 4 – Ask questions instead of giving direct orders. Principle 5 – Let the other person save face. Principle 6 – Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.” Principle 7 –
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