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22 Talk SHIFTs: Tools to Transform Leadership in Business, in Partnership, and in Life, by Krister Ungerböck

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Equally important to watching your usage of you are is to watch for the words always and never. When we couple the words always or never with a behavior, it converts feedback into criticism.
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22 Talk SHIFTs: Tools to Transform Leadership in Business, in Partnership, and in Life
22 Talk SHIFTs: Tools to Transform Leadership in Business, in Partnership, and in Life
by Krister Ungerböck
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