22 Talk SHIFTs: Tools to Transform Leadership in Business, in Partnership, and in Life

by Krister Ungerböck

Every morning, write down three people for whom you are grateful. Think of the specific actions they did the day before that you appreciated. Think of the impact that these had on you or others. Maybe they saved you time or reduced your stress level. Then, record a short fifteen- to thirty-second video (or voice memo) on your phone and send it to them. Here’s a script that you can use: Hey there, I was just reflecting on things that happened yesterday that I’m grateful for. You popped into my mind. I really appreciate [insert what the person did that you appreciate]. The impact that it had was [insert the impact it had on you or others]. Recording a video is so much more powerful than saying it to the person face-to-face because it gives them something they can keep. You’ll be surprised at how many people will tell you—years later—that they listen to your message from time to time.