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When you’re not the right messenger for the message, explore with the person who is, like this: Who would be in the best position to help you identify areas for improvement? If you were looking for the perfect person to share ideas for improvement in this area, what skills or experience would that person have? They might respond, “You are the best person.” And if they do, they will likely be more open to hearing your insights than they were before you asked the question.
22 Talk SHIFTs: Tools to Transform Leadership in Business, in Partnership, and in Life
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